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EMPLOYMENT OPPORTUNITIES

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Job Posting: Director of Development and Engagement

Position Title: Director of Development and Engagement 
Location: Chilliwack Cultural Centre, Chilliwack BC  
Type: Full time position for a limited term to end December 31, 2025 
Start Date: Week of March 10, 2025 

About Us 

The Chilliwack Cultural Centre is a vibrant hub for arts and culture, hosting a wide range of events, performances, and classes. We take pride in providing a welcoming, clean, and safe environment for our patrons, performers, and staff. 

Commitment to Diversity & Inclusion 

The Chilliwack Cultural Centre is dedicated to fostering a diverse and inclusive workplace. We encourage applications from all qualified individuals, including those from underrepresented groups. 

Position Summary 

The Director of Development and Engagement is a senior leadership role at the Chilliwack Cultural Centre, responsible for driving revenue growth, fostering donor and sponsor relationships, managing grants, and creating impactful community engagement initiatives. This position also oversees the planning and execution of special events, ensuring alignment with the Centre’s mission and objectives. 

This dynamic role requires exceptional organizational, communication, and leadership skills, as well as the ability to collaborate across departments. Flexibility is essential, as evening and weekend work is often required to support Centre-related shows, activities, and donor engagement events. 

Key Responsibilities 

  1. Fundraising and Donor Relations
  • Cultivate relationships with individual donors, corporate sponsors, and foundations, ensuring timely acknowledgment and stewardship. 
  • Oversee donor recognition programs, including personalized thank-you notes, recognition on the website, and exclusive donor events. 
  • Develop and execute an annual fundraising strategy to meet revenue targets. 
  • Collaborate with Marketing to promote campaigns like “Giving Tuesday” and “Take Your Seat” to grow donor participation. 
  1. Grant Writing and Management
  • Research, write, and submit compelling grant applications for funding opportunities such as BC Arts Council and Canadian Heritage programs. 
  • Collaborate with internal departments to identify funding needs and gather necessary information. 
  • Ensure compliance with grant requirements, including reporting and acknowledgment, working closely with Technical and Marketing teams. 
  1. Sponsorship and Society Membership
  • Manage sponsorship programs, including onboarding, acknowledgment, and tracking sponsorship levels. 
  • Create and promote naming opportunities for Centre spaces and special initiatives. 
  • Oversee the Society Membership program, engaging members through communications, events, and AGM invitations. 
  1. Event Planning and Management
  • Lead the planning and execution of fundraising and donor/sponsor engagement events, including galas, receptions, and sponsor-specific gatherings. 
  • Collaborate with Marketing to create creative briefs and ensure branding consistency. 
  • Work with internal teams (e.g., Rentals, Technical, Volunteer Coordinator) to ensure seamless event execution, from setup to teardown. 
  • Ensure compliance with safety regulations, fire codes, and venue readiness. 
  1. Community and Patron Engagement
  • Serve as an ambassador for the Centre, strengthening relationships with community partners, businesses, and cultural organizations. 
  • Lead audience development initiatives, including maintaining the First-Time Ticket Buyers Program, ensuring a seamless journey from first-time attendees to repeat patrons, multi-ticket buyers, and ultimately monthly donors and supporters. 
  • Oversee and promote the Centre’s Patron Membership Programs, ensuring members receive exceptional value and engagement through exclusive benefits, events, and communications. 
  • Design and implement strategies to steward patrons through the audience engagement funnel, including personalized communications, exclusive incentives, and tailored experiences. 
  • Collaborate with Marketing to create outreach campaigns that increase patron retention and loyalty. 
  • Build engagement opportunities through events, donor programs, and memberships that foster a sense of community and belonging. 
  1. Administrative and Team Leadership
  • Maintain accurate records of donors, sponsors, and memberships using tools like Spektrix. 
  • Monitor and report on development and engagement metrics to the Executive Director. 
  • Provide mentorship and guidance to team members supporting development activities. 
  • Contribute to strategic planning discussions to align development efforts with organizational goals. 
  1. Post-Event and Program Follow-Up
  • Send thank-you notes to sponsors, donors, and participants after events. 
  • Collect feedback to improve future fundraising and engagement activities. 

Qualifications and Skills 

  • Bachelor’s degree in a related field (e.g., Communications, Arts Administration, Nonprofit Management) or equivalent experience. 
  • 3–5 years of experience in fundraising, sponsorship, grant writing, and event management. 
  • Exceptional written and verbal communication skills. 
  • Strong organizational abilities, with a proven track record of meeting goals. 
  • Proficiency with donor management software (e.g., Spektrix) and Microsoft Office Suite. 
  • Familiarity with local, regional, provincial, and national arts and culture funding organizations is an asset. 
  • Valid drivers licence with access to a vehicle with appropriate insurance  

Working Hours 

  • Flexible schedule, including days, evenings, and weekends. 

Wages & Benefits 

  • Hourly rate: $26.00 per hour  
  • Extended Health Plan (after three month probationary period)   
  • Discounts and free access to select classes and shows. 
  • Professional development opportunities throughout the year. 
  • Access to our office dog!  

How to Apply 

Interested candidates are invited to submit a resume and cover letter detailing their qualifications and vision for the role. Intake will close at 5pm on Wednesday, February 26, 2025 

Theresia Reid 
Operations Manager 
Chilliwack Cultural Centre 
9201 Corbould Street, Chilliwack, BC V2P 4A6 
Email: [email protected] 

We appreciate all applications; however, only those selected for an interview will be contacted. 

Job Posting: Guest Services Team Member

Position: Guest Services Team Member

Location: Chilliwack Cultural Centre, Chilliwack, BC
Type: Casual

About Us

The Chilliwack Cultural Centre is a vibrant hub for arts and culture, hosting a wide range of events, performances, and classes. We take pride in providing a welcoming, clean, and safe environment for our patrons, performers, and staff.

Job Overview

The Guest Services Team Member plays a key role in overseeing and coordinating all aspects of Front of House operations during shows and events at the Chilliwack Cultural Centre. This role ensures an exceptional patron experience while maintaining safety, compliance, and operational efficiency.

Responsibilities & Duties

 

Front of House Operations:

  • Set up and oversee all Front of House activities for events and performances.
  • Supervise and support Guest Services Volunteers.
  • Manage bar and concession operations.
  • Ensure all Front of House areas are clean and organized at the end of each shift.
  • Maintain compliance with operational regulations set by the BC Liquor and Cannabis Regulation Branch, Fraser Health Authority, and Chilliwack Fire Department.
  • Provide outstanding customer service to all patrons.
  • Ensure the safety of patrons, staff, and volunteers in all Front of House areas.
  • Communicate with the Technical Team regarding show start times and any issues that may arise.
  • Lead and coordinate emergency evacuations when necessary.
  • Complete and submit required reports.
  • Report stock and equipment needs to the Front of House Manager.

 

Bartender-Specific Responsibilities:

  • Supervise Guest Services Volunteers working in the concession.
  • Oversee bar and concession operations.
  • Maintain cleanliness and organization of the concession area.
  • Ensure compliance with liquor and health regulations.
  • Deliver excellent customer service.
  • Assist with emergency evacuation procedures when required.
  • Complete and submit required reports.
  • Communicate stock and equipment needs to the Front of House Manager.

Patron Experience & Community Engagement:

  • Ensure a high level of customer service and patron satisfaction.
  • Maintain up-to-date knowledge of activities and services at the Chilliwack Cultural Centre.
  • Serve as an ambassador for The Centre in the community.
  • Suggest and implement improvements to enhance the patron experience.
  • Support and participate in Chilliwack Arts & Cultural Centre Society fundraisers.
  • Adhere to all Chilliwack Cultural Centre policies and procedures.
  • Perform other duties as assigned.

Qualifications

  • Must be 19 years of age or older to qualify for this position.
  • Strong organizational and time management skills.
  • Excellent communication, interpersonal, and diplomacy skills for interacting with patrons, volunteers, and staff.
  • Ability to anticipate needs, maintain records, and respond effectively to emergency situations.
  • Strong verbal, listening, and written communication skills.
  • Ability to work independently and as part of a team.
  • Strong judgment and prioritization skills with attention to detail.
  • Proficiency in Microsoft Office and other relevant software.

 

Preferred Certifications (Assets, but not required)

  • Food Safe
  • Serving It Right
  • Level One First Aid
  • WHMIS

Working Hours

  • Flexible schedule, including days, evenings, and weekends.

Wages & Benefits

  • $20 per hour as a Bartender, $22 per hour as a Team Lead.
  • Discounts and free access to select classes and shows.
  • Professional development opportunities throughout the year.
  • Access to our office dogs!

How to Apply

Interested candidates are invited to submit their resume and cover letter outlining their suitability for the position. The posting will remain open until the position is filled.

Theresia Reid
Operations Manager
Chilliwack Cultural Centre
9201 Corbould Street, Chilliwack, BC V2P 4A6
Email: [email protected]

Commitment to Diversity & Inclusion

The Chilliwack Cultural Centre is dedicated to fostering a diverse and inclusive workplace. We encourage applications from all qualified individuals, including those from underrepresented groups.

We appreciate all applications; however, only those selected for an interview will be contacted.

The Chilliwack Cultural Centre is currently looking for both draped and undraped male models for their Live Model Drawing Open Studio.

The ability to draw the human figure is an essential art form and vital to those who wish to develop their observational drawing skills.

The Live Model Drawing Studio is an open studio for professional and emerging artists, students, and anyone interested in drawing the human form. Composed of a friendly, welcoming, and very dedicated group of creative people that work independently and at their level of experience. While no formal instruction is provided, support and encouragement is given. The open studio format is designed to work progressively from gestures through to longer poses.

Undraped/Draped Live Drawing Models are paid $60.00 for 2.5 hours. Models are responsible for posing in an agreed-upon manner for the course and are expected to be prepared to pose by the beginning of class time.

Live Model Drawing Open Studio will run with an undraped/nude model on Wednesdays and a draped/clothed model on Thursdays. Both sessions run from 6:30pm – 9:00pm.

Models are required to hold a series of poses, from short dynamic poses of 1-10 minutes in length to more sustained poses of 15-30 minutes. A variety of male and female models with different body shapes and ages are booked for the Open Studio.

For more information, please contact Talia at [email protected] or 604-392-8000.