BOOKING PROCEDURES

Booking Policies

• Non-Exclusive Bookings: We do not restrict the scheduling of similar or competitive events on dates adjacent to existing bookings.

• Date Holds:

• • First Hold:

• • • You may place a first hold on a date without a deposit for a limited time.

• • • This hold is tentative.

• • • Please inform the theatre promptly once you decide to confirm or release the hold.

• • • To confirm a booking, submit a signed contract and a deposit equal to 50% of the highest daily base rental fee.

• • Second Hold:

• • • A second hold can be placed on a date that already has a first hold.

• • • If the first hold is released, the second hold advances to a first hold.

• • Challenging a Hold:

• • • If you wish to secure a date with an existing hold, you can challenge it by paying a 50% deposit (refundable if the first hold contracts the date).

• • • The holder of the first hold will be notified and has 5 business days to confirm the booking with a signed contract and deposit.

• • • If they do not confirm within this period, the date becomes available to you.

Additional Information

• Consecutive Dates: We limit holds to a maximum of three consecutive dates unless all held dates are intended for use.

• Confirmation: A booking is fully confirmed only upon receipt of both a signed contract and the required deposit.

• Theatre Bookings Deadline: All theatre bookings must be confirmed and go to contract no later than three months prior to the booking (event) date.

• Cancellation: If an event is cancelled within 90 days of the event, the deposit is forfeited along with any incurred or committed expenses.

• Insurance: All licensees of the building are required to obtain general liability insurance coverage in the amount of $2,000,000.00 inclusive per occurrence. Proof of insurance must be provided to The Chilliwack Cultural Centre prior to the event.

• Ticketing: Tickets must be sold through the Chilliwack Cultural Centre’s ticket agent, the Centre Box Office. This is non-negotiable. Everyone attending an event at The Chilliwack Cultural Centre, including children of any age (even babes-in-arms), requires a ticket.

• Merchandise Sales: The Chilliwack Cultural Centre collects a 15% commission on all merchandise sales.
• SOCAN and Re:Sound: The Society of Composers, Authors and Music Publishers of Canada require you to purchase a SOCAN and/or Re:Sound license if you use copyright music during an event. Payment of SOCAN and/or Re:Sound fees is the responsibility of the licensee. Both of these licenses can be purchased through their joint program Entandem. Please direct your questions to Entandem: Toll Free: 1-866-944-6223 Website: https://www.entandemlicensing.com/

For detailed information, please refer to our Renters’ User Guide.

We look forward to hosting your event at the Chilliwack Cultural Centre.