BOOKING PROCEDURES

Booking Policies

• Date Holds:

• • First Hold:

• • • You may place a first hold on a date without a deposit for a limited time.

• • • This hold is tentative.

• • • Please inform the theatre promptly once you decide to confirm or release the hold.

• • • To confirm a booking, submit a signed contract and a deposit equal to 50% of the highest daily base rental fee.

• • Second Hold:

• • • A second hold can be placed on a date that already has a first hold.

• • • If the first hold is released, the second hold advances to a first hold.

• • Challenging a Hold:

• • • If you wish to secure a date with an existing hold, you can challenge it by paying a 50% deposit (refundable if the first hold contracts the date).

• • • The holder of the first hold will be notified and has 5 business days to confirm the booking with a signed contract and deposit.

• • • If they do not confirm within this period, the date becomes available to you.

Booking and Hold Policy for Similar Acts 

Three Month Limitation on Similar Bookings: 

Holding a Date: 

• We will notify renters if there is already a similar act/tribute hold within a three-month period at the time they are looking to place their hold. 

• If a renter chooses to hold a date within a 3-month period of a similar act/tribute, we will notify the renter who held first that a similar act/tribute now has hold date close to their hold. 

Proceeding with a Booking: 

• Should a renter with a hold date within a three-month period of a similar act/tribute decide to proceed with a booking, we will inform the other similar act/tribute that the first hold is now under contract. 

• We will require the booking that is not yet under contract to choose a different date at least three months away from the contracted renter’s date. 

DISCLAIMER 

• It is the renter’s responsibility to inform us of the type of tribute when placing holds, as show titles are not always clear about which artist they are tributing. 

• The Chilliwack Cultural Centre does its best to notify renters of similar acts within a three-month period. However, due to the volume of bookings we receive, it is not always possible to catch every similar act/tribute at the time of the hold. 

Additional Information

• Consecutive Dates: We limit holds to a maximum of three consecutive dates unless all held dates are intended for use.

• Confirmation: A booking is fully confirmed only upon receipt of both a signed contract and the required deposit.

• Theatre Bookings Deadline: All theatre bookings must be confirmed and go to contract no later than three months prior to the booking (event) date.

• Cancellation: If an event is cancelled within 90 days of the event, the deposit is forfeited along with any incurred or committed expenses.

• Insurance: All licensees of the building are required to obtain general liability insurance coverage in the amount of $2,000,000.00 inclusive per occurrence. Proof of insurance must be provided to The Chilliwack Cultural Centre prior to the event.

• Ticketing: Tickets must be sold through the Chilliwack Cultural Centre’s ticket agent, the Centre Box Office. This is non-negotiable. Everyone attending an event at The Chilliwack Cultural Centre, including children of any age (even babes-in-arms), requires a ticket.

• Merchandise Sales: The Chilliwack Cultural Centre collects a 15% commission on all merchandise sales.
• SOCAN and Re:Sound: The Society of Composers, Authors and Music Publishers of Canada require you to purchase a SOCAN and/or Re:Sound license if you use copyright music during an event. Payment of SOCAN and/or Re:Sound fees is the responsibility of the licensee. Both of these licenses can be purchased through their joint program Entandem. Please direct your questions to Entandem: Toll Free: 1-866-944-6223 Website: https://www.entandemlicensing.com/

For detailed information, please refer to our Renters’ User Guide for either the HUB International Theatre or Rotary Hall Studio Theatre.

We look forward to hosting your event at the Chilliwack Cultural Centre.